Live ROI Estimator

Your support team, amplified.

Enter your current support numbers. Watch what happens when Resolve handles the queue before your agents even clock in.

tickets
min
agents

Annual Savings

$0

estimated cost reduction

FRT Reduction

0%

faster first response

Auto-Resolved

0

tickets/mo without agents

Throughput

0.0×

your current capacity

Based on 5,000 tickets/mo at 12 min AHT across 8 agents

See It Handle Your Tickets
SOC 2 Type II
GDPR Compliant
ISO 27001
99.99% Uptime SLA
Side-by-Side Analysis

Legacy Chatbots vs. Resolve

Every row is a question your VP of Engineering will ask. Every cyan checkmark is an answer.

Legacy Chatbots

Resolve

✦ Recommended
Core Intelligence

Intent Detection Accuracy

61% avg
94.3% avgTrained on 2.4B support interactions

Multilingual Support

8–12 languages
47 languagesIncluding regional dialects

Sentiment-Aware Routing

Detects frustration escalation in real time

Context Window (conversation memory)

Last 3 turns
Full session + prior history
Resolution & Escalation

Autonomous Resolution Rate

22–35%
68% (avg across customers)Up to 81% for e-commerce

First-Response Time

Minutes–hours
Under 4 seconds, 24/7

Smart Escalation with Context Handoff

Full transcript + sentiment summary passed to agent

APAC / Off-Hours Coverage

Requires night-shift hiring
Autonomous — no additional cost

Customers switching from legacy chatbots see results in 48 hours, not 8 weeks.

Integration & Setup

Time to First Ticket Resolved

6–12 weeks
< 48 hoursPre-built connectors for Zendesk, Intercom, Freshdesk

Integrations

12–20 native
85+ native + open API

No-Code Workflow Builder

Drag-and-drop, no engineering required

Custom Knowledge Base Ingestion

Manual FAQ upload only
Auto-crawls docs, Notion, Confluence, Guru
Transparency & Economics

Pricing Model

Per-seat + usage overages
Per-resolution — pay only for what's resolved

ROI Reporting Dashboard

Real-time savings, FRT, CSAT delta

SLA Guarantee

Best effort
99.99% uptime, contractual SLA

Dedicated Onboarding Success Manager

Included — 90-day ramp program

16 of 16 capabilities. The decision is already made.

See It Handle Your Tickets
Aggregate Customer Results · 2025

The numbers your board wants to see.

0.0M

Tickets resolved autonomously

across all Resolve customers in 2025

0%

Average FRT reduction

from first ticket to < 4-second response

0%

Autonomous resolution rate

no human intervention required

0hrs

Median time-to-value

from signup to first resolved ticket

"We went from a 47-minute average first-response time to under 6 seconds overnight. The APAC queue cleared itself."

MK

Marcus Kim

VP of Customer Experience · Lattice Commerce

From Support Leaders Who Switched

The queue went silent.

Not because tickets stopped arriving. Because they stopped needing humans.

81%tickets auto-resolved
"We had three agents trying to cover APAC hours on rotation. One of them quit. We deployed Resolve on a Tuesday. By Thursday, the queue was clearing itself at 2am Singapore time. We reassigned those agents to retention calls."
PN

Priya Nair

Head of Support Operations · Stackform (Series B SaaS)

$340KARR saved last quarter
"I've bought three chatbots in six years. All of them promised 'intelligent routing' and delivered keyword matching. Resolve actually reads the message. It caught a cancellation intent buried in a billing question and offered a pause option. That alone saved us $340K ARR last quarter."
JW

Jordan Whitfield

VP Customer Success · Meridian Analytics

11Ktickets, zero extra headcount
"Black Friday. 14,000 tickets in 72 hours. Last year we brought in 6 temp agents and still had a 9-hour backlog. This year we handled 11,000 of those tickets autonomously. CSAT went up 18 points."
SR

Sofia Reyes

E-commerce Operations Manager · Vela Goods

Trusted by support teams at

Lattice CommerceMeridian AnalyticsVela GoodsStackformOrbit SaaSPlex Networks
✦ Live Sandbox Demo

See it handle your actual tickets.

Pre-loaded with the ticket volume from your calculator. Watch Resolve triage, respond, and resolve a live queue — no setup, no credit card, no sales call required.

  • Sandbox pre-loaded with your ticket volume
  • Real intent detection on sample tickets
  • Live escalation routing demo
  • ROI dashboard with your numbers
Not Ready to Demo?

Download the Full Comparison PDF

16-page breakdown with methodology, customer case studies, and ROI model. Share it with your team before the next vendor review.

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What's inside

  • Full 16-row feature comparison with methodology
  • 3 customer case studies (SaaS, e-commerce, startup)
  • Total cost of ownership model vs. legacy vendors
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